Citizen’s Charter

Each department/office of the University is committed to delivering efficient, transparent, and client-centered services in accordance with its Citizenโ€™s Charter. This Charter outlines the procedures, requirements, processing times, and responsible personnel for every service offered, ensuring accountability and ease of access for students, faculty, staff, and other stakeholders. By clearly defining service standards, the department/office upholds the principles of good governance and continuous improvement. Please refer to the Citizenโ€™s Charter below for detailed information on how to avail of the services provided.