Republic of the Philippines
Cebu Technological University – Moalboal Campus
Poblacion West, Moalboal, Cebu
Telephone Nos.: (032) 474-8196; 427-3227
Official Website: http://www.ctu.edu.ph
Email: ctumoalboalcampus@gmail.com
Certificate of Compliance (2026)
Pursuant to Republic Act No. 11032, otherwise known as the Ease of Doing Business and Efficient Government Service Delivery Act of 2018, amending Republic Act No. 9485 or the Anti-Red Tape Act of 2007.
Declaration of Certification
I, Charmaine P. Antecristo, Ph.D.TM, Campus Director of Cebu Technological University–Moalboal Campus, hereby certify that the University has established and implemented its updated Citizen’s Charter in accordance with Section 6 of Republic Act No. 11032, its Implementing Rules and Regulations, and relevant ARTA issuances.
Citizen’s Charter Handbook Edition: 2026 First Edition
Core Institutional Statements
Mandate
The University shall primarily provide advanced professional and technical instruction for special purposes, advanced studies in industrial trade, agriculture, fishery, forestry, aeronautics and land-based programs, arts and sciences, health sciences, information technology, and other relevant fields of study. It shall also undertake research and extension services and provide progressive leadership in its areas of specialization pursuant to Section 2 of Republic Act No. 9744.
Vision
CTU as a premier, inclusive, globally-recognized research and innovation, smart, community-responsive, and sustainable technological university.
Mission
The University shall primarily provide leading-edge degree programs, innovative professional, entrepreneurial, and technical instruction, as well as research, extension, and resource generation programs that address both regional and national needs in the context of the global knowledge economy, Fifth Industrial Revolution, and sustainability.
Service Pledge
Cebu Technological University is committed to delivering quality education, research, extension, and resource generation services in accordance with national and international standards. The University continuously pursues quality management, good governance, and service improvement to ensure client satisfaction and compliance with applicable regulations.
CTU shall attend to clients, requesting parties, and stakeholders within the premises of the University prior to the end of official working hours and during lunch break in accordance with RA 11032 Section 21(f).
Directory of Offices and Services
Admission Office for Undergraduate Studies
Services Offered
- Board Programs
- Non-Board Programs
- Transferees
- Shifters
- Returnees
- Second Coursers
- ALS Graduates
Guidance and Counseling Services
Services Offered
- Orientation Services
- Counseling Services
- Appraisal Services
- Student Inventory Services
- Referral Services
Medical and Dental Clinic
Services Offered
- Medical Consultation
- Physical Examination
- Emergency Care
- Dental Check-Up
- Oral Prophylaxis
- Tooth Extraction
- Referral Services
Scholarship Office
Services Offered
- Scholarship Application Processing
- Scholarship Renewal
- Evaluation of Grantees
- Issuance of Certifications and Endorsements
Placement Office
Services Offered
- Industry Partnerships
- Memorandum of Agreement (MOA) Processing
- OJT Placement Assistance
- Endorsement Letter Processing
Student Affairs Office (SAO)
Services Offered
- Certificate of Good Moral Character
- Affidavit of Loss
- Student Clearance Processing
- Student Assistance Services
Library Services
Services Offered
- Reference Services
- Online Queries
- Circulation Services
- Document Delivery
- Referral Services
Registrar’s Office
Services Offered
- ORDIR Online Requests
- Registration Services
- Issuance of Certifications
- Transcript of Records
- Diploma Requests
- Certified True Copies
- Certifications and Authentication
Management Information System (MIS/EDPO)
Services Offered
- Student ID Processing
- COR Printing
- Scholarship Posting
- Technical Support
- Network Maintenance
- Hardware and Software Troubleshooting
Cashier’s Office
Services Offered
- Collection of Fees
- Payment Processing
- Vendor Transactions
- Official Receipt Issuance
Human Resource Management Office (HRMO)
Services Offered
- Employment Certificates
- Service Records
- HR Documentation Requests
Records and Archive Management Office
Services Offered
- Document Authentication
- Records Verification
- Archival Services
Office of the Campus Administrative Officer
Services Offered
- Administrative Communications
- Office Orders
- Memoranda
- Circulars
- Administrative Complaints Processing
Campus Director’s Office
Services Offered
- Document Reception
- Executive Approvals
- Routing and Endorsements
- Executive Communications
Dean of Instruction Office
Services Offered
- Academic Document Processing
- Instructional Transactions
- Academic Evaluations
- Curriculum-related Requests
Accounting Office
Services Offered
- Claims Processing
- Voucher Processing
- Liquidation
- Fund Certification
- Financial Documentation
Frontline Service Standards
Admission Office for Undergraduate Studies
Classification: Simple
Type of Transaction: Government-to-Citizen (G2C)
Who May Avail: All Undergraduate Student Applicants
Requirements
- Scanned documentary requirements
- Recent 2×2 ID picture (JPEG/PDF)
Grade Requirements
Board Programs
- General Average: 85% or higher
- Mathematics, Science, English, and Specialization Subjects: 85% or higher
- No grade below 80%
Non-Board Programs
- General Average: 80% or higher
Fees
- Board Programs (Second Courser): ₱400.00
- Non-Board Programs (Second Courser): ₱300.00
Processing Steps
- Scan requirements and 2×2 photo.
- Apply online through the admission portal.
- Upload requirements.
- Wait for application review.
- Receive entrance examination schedule.
- Take the online entrance examination.
- Wait for interview schedule.
- Attend interview.
- Check enrollment qualification results.
Total Processing Time: 3 Days, 1 Hour, 45 Minutes
Guidance Services Office
Information Service
Processing Time: 2 Hours and 10 Minutes
Walk-in Counseling Service
Processing Time: 1 Hour and 10 Minutes
Referred Counseling Service
Processing Time: 1 Hour and 15 Minutes
Referral Service
Processing Time: 10 Minutes
Appraisal Testing
Processing Time: 1 Hour and 10 Minutes
Student Inventory Services
- Student Profile Creation: 15 Minutes
- Needs Assessment/Customer Satisfaction Survey: 5 Minutes
Medical Clinic Services
Consultation
Processing Time: 21 Minutes
Physical Examination
Processing Time: 18 Minutes
Clinical Referral
Processing Time: 19 Minutes
Emergency Care
Processing Time: 17 Minutes
Dental Clinic Services
| Service | Processing Time |
|---|---|
| Clinical Scheduling | 10 Minutes |
| Referral Service | 8 Minutes |
| Dental Consultation | 8 Minutes |
| Oral Prophylaxis | 21 Minutes |
| Tooth Extraction | 49 Minutes |
Student Affairs Office (SAO)
Certificate of Good Moral Character
- Fee: ₱50.00
- Processing Time: 15 Minutes
Affidavit of Loss (University ID)
- Processing Time: 10 Minutes
Student Clearance Processing
- Processing Time: 8 Minutes
Library Services
| Service | Processing Time |
|---|---|
| Reference Service | 22 Minutes |
| Online Query | 1 Minute |
| Circulation Service | 1–2 Minutes |
| Document Delivery | 4 Minutes |
| Referral Letter | 6 Minutes |
Scholarship Office
Scholarship Renewal and Evaluation
Processing Time: 1 Month and 10 Minutes
Application Processing
Processing Time: 20 Working Days
Certification and Endorsement Issuance
Processing Time: 5 Working Days
Registrar’s Office
ORDIR Online Requests
Services Available
- Certification
- Certified True Copy
- Transcript of Records
- Diploma Request
- CAV Request
Processing Time
| Document | Processing Time |
|---|---|
| Certification | 3 Working Days |
| Certified Copy | 3 Working Days |
| Transcript of Records | 7 Working Days |
| Diploma | 7 Working Days |
| CAV | 7 Working Days |
Fees
| Document | Fee |
|---|---|
| Certification | ₱40.00 + Documentary Stamp |
| Certified Copy | ₱40.00 per Document |
| Transcript of Records | ₱50.00/page (Local) |
| Transcript of Records | ₱75.00/page (International) |
| Diploma (Undergraduate) | ₱200.00 |
| Diploma (Graduate School) | ₱400.00 |
| CAV | ₱40.00 + Documentary Stamp |
MIS / EDPO Services
| Service | Processing Time |
|---|---|
| New ID Number | 30 Minutes |
| COR Reprint | 10 Minutes |
| Exam Permit Printing | 7 Minutes |
| Scholarship Posting | 5 Minutes |
| ID Card Printing | 25 Minutes |
| Re-Exam Form Processing | 18 Minutes |
| Add/Drop Subjects | 15 Minutes |
| Digital Signage Posting | 10 Minutes |
| Virus Removal | 13 Minutes |
| Internet Access Setup | 7 Minutes |
| Software Troubleshooting | 19 Minutes |
| Hardware Repair Support | 19 Minutes |
| Network Maintenance | 19 Minutes |
Contact Information
Cebu Technological University – Moalboal Campus
Address: Poblacion West, Moalboal, Cebu
Telephone: (032) 474-8196 / 427-3227
Website: www.ctu.edu.ph
Email: ctumoalboalcampus@gmail.com
Certified Correct:
CHARMAINE P. ANTECRISTO, Ph.D.TM
Campus Director
Cebu Technological University – Moalboal Campus